Holloway Credit Solutions, LLC

Compliance

Terms and Conditions

These Terms and Conditions apply to the Consumer who uses Holloway Credit Solutions, LLC’s payment portal. Please read these terms and conditions carefully. By authorizing a payment to Holloway Credit Solutions, LLC through the online payment service (‘the Service’), You agree to these Terms and Conditions. By continuing to access or use the Service after amendments are made to the Terms and Conditions, You agree to be bound by the updated Terms and Conditions.

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Key Terms

The following is a summary of key terms of this Service:

Accounts

Debit/Credit Card, Bank Account Details

No Warranty

No warranty, representation, or guarantee, express or implied is given by Holloway Credit Solutions, LLC in respect of the operation of the service.

Disclaimer and Limitation of Liability

Holloway Credit Solutions, LLC and /or the Payment Service Provider(s) does not accept liability for any damage, loss, cost (including legal costs), expenses, indirect losses, or consequential damage of any kind which may be suffered or incurred by the Consumer from the use of this service.

Governing Law

These terms and conditions are governed by the laws of the United States of America and the competent courts in the State of Alabama shall have exclusive jurisdiction.

Refund/Cancellation Policy

For refunds, please call 334-396-3000 or toll-free 800-206-3073 to discuss with customer support. All confirmed refunds will be processed within 30 days. You may also send us a written request to PO Box 230609, Montgomery, AL 36123-5609, USA.

Variations to the Terms and Conditions

Holloway Credit Solutions, LLC reserves the right to vary these Terms and Conditions from time to time and the current version will be published on this website. We reserve the right to decline the acceptance of an online payment if your account is in default for any reason. Holloway Credit Solutions, LLC may also make additions/deletions/alterations to the services offered, at its sole discretion. We reserve the right to withdraw the service at any time at its discretion. We retain the right to change the terms and conditions for Online Fees Payments, without any prior notice.

 

Privacy/Security Policy

Your payment transaction will be completed upon (a) approval by your credit card company or bank and (b) Holloway Credit Solutions, LLC's acceptance of your payment. If your payment does not process for any reason, Holloway Credit Solutions, LLC may contact you using the contact information you have provided to them or to your original creditor. By agreeing to the payment processing terms and conditions set forth on this page, you consent to Holloway Credit Solutions, LLC calling you on your cell phone, or sending you a text message on your cell phone and using an Automatic Telephone Dialing System. If your payment does not process for any reason, your account will not be credited with payment. You will remain responsible for the outstanding balance on your account as well as any penalties, late fees, and interest charges that may be legally applied to your account.

Privacy/Security of Online Processing

Holloway Credit Solutions, LLC will safeguard the confidentiality and security of the information we obtain from you. We want you to understand how we may collect, store, use and protect your personal information. We will not share your information with anyone except as described in this privacy policy. This notice describes our privacy policy as it relates to the collection, protection, and disclosure of such information resulting from credit card transactions.

Collection of Information

Holloway Credit Solutions, LLC will collect and use information obtained from credit card transactions only for business purposes. We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited.

Protecting Your Credit Card and Financial Information

The credit card information provided to Holloway Credit Solutions, LLC will be stored in a confidential manner. All information is encrypted and once entered into the website, our employees may not access your personal credit card information encrypted tokens are used when transactions such as a refund must be issued back to the credit card. We maintain administrative, technical, and physical safeguards to protect your information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction.

Disclosure of Your Information

Holloway Credit Solutions, LLC does not disclose any nonpublic information (such as demographic information, credit card numbers, expiration dates, etc.) to anyone, except as required by law. We do not disclose information about you to other entities that may want to sell their products to you. We will not sell your personally identifiable information to anyone.

Transaction Security

All payment details which are entered through this payment gateway are encrypted when the Consumer enters them. The site is secure and uses 128-bit encryption to offer secure communications by encrypting all data to and from the site. Holloway Credit Solutions, LLC shall not be liable for any failure by the Consumer to properly protect data from being seen on their screen by other persons or otherwise obtained by such other persons, during the Online Payment process or in respect of any omission to provide accurate information in the Course of the Online Payment Process.

Refunds

In the event where a refund is requested and warranted, a refund for the services charged must be reimbursed to the credit card account charged in the initial transaction.

Who is Ontario Systems, LLC?

Ontario Systems, LLC is the third-party vendor contracted with Holloway Credit Solutions, LLC to provide secure online payments, and additionally has contracted to process online payments for Holloway Credit Solutions, LLC customers.

Why are we using a third-party vendor?

Ontario Systems, LLC has the expertise in online payment systems to meet all security and privacy issues and meets the banking and credit card industry compliance requirements. Our contract with them ensures that the processes are compliant with all regulations governing the processing of online credit card payments.

 

Important State Disclosures

THE FOLLOWING DISCLOSURE APPLIES TO RESIDENTS OF CALIFORNIA:

The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov Nonprofit credit counseling services may be available in the area. As required by law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit-reporting agency if you fail to fulfill the terms of your credit obligations.

THE FOLLOWING DISCLOSURE APPLIES TO RESIDENTS OF MAINE:

If you have an issue with the way we are collecting your debt, contact the Maine Department of Professional and Financial Regulation, Bureau of Consumer Credit Protection at 35 State House Station, Augusta, ME 04333, 207424-8527.

THE FOLLOWING DISCLOSURE APPLIES TO RESIDENTS OF MASSACHUSETTS:

NOTICE OF IMPORTANT RIGHTS: You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten (10) days unless you provide written confirmation of the request postmarked or delivered within seven (7) days of such request. You may terminate this request by writing to Holloway Credit Solutions, LLC

THE FOLLOWING DISCLOSURE APPLIES TO RESIDENTS OF TENNESSEE:

This collection agency is licensed by the collection service board, State Department of Commerce and Insurance, 500 James Robertson Parkway, Nashville, Tennessee 37243.

THE FOLLOWING DISCLOSURE APPLIES TO RESIDENTS OF TEXAS:

Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas department of savings and mortgage lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department's website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out-of-pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department's website at www.sml.texas.gov.

THE FOLLOWING DISCLOSURE APPLIES TO RESIDENTS OF UTAH:

As required by Utah law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.

THE FOLLOWING DISCLOSURE APPLIES TO RESIDENTS OF WYOMING:

As required by law, you are hereby notified that a negative credit report on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.

THE FOLLOWING DISCLOSURE APPLIES IF YOUR DEBT IS PAST THE STATUTE OF LIMITATIONS:

The law limits how long you can be sued on a debt. Because of the age of this debt, you cannot be sued for it. Depending on the state you reside in, there are certain circumstances that can renew the debt and start the period for which the creditor can file a lawsuit to collect your debt, including but not limited to making a partial payment, providing a written promise to pay or otherwise affirming the debt. You should confer your state’s law to determine the effect of any action you take with respect to this debt. Please note each states’ law varies.

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